Vacation Rental Agreement

We know that you’re going to have a wonderful time and thoroughly enjoy our home.

Below you’ll find a number of best practices and important disclosures that will help you enjoy your vacation from beginning to end. In this agreement, you are referred to sometimes as “Tenant”, the property located at 1325 Still Mountain Way is sometimes referred to as “Still Water” and “Little Prestige Hideaways, LLC” is referred to as we, us or Property Owner.

If you have any questions about this Vacation Rental Agreement, we would love to answer them for you!

Please reach out to info@staystillwater.com. 

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THIS VACATION RENTAL AGREEMENT IS A LEGALLY BINDING AGREEMENT UNDER THE LAWS OF THE STATE OF TENNESSEE. THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF TENANTS. YOUR SIGNATURE ON THIS AGREEMENT, PAYMENT OF MONEY, AND/OR TAKING POSSESSION OF THE PROPERTY AFTER RECEIPT OF THIS AGREEMENT IS EVIDENCE OF YOUR ACCEPTANCE OF THIS AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY AS A VACATION RENTAL. THIS AGREEMENT BINDS YOU TO A SPECIFIC PROPERTY FOR A SPECIFIC TIME. IF A PROBLEM ARISES DURING YOUR STAY, EVERY EFFORT WILL BE TAKEN, WITHIN REASON, TO RESOLVE THE ISSUE. HOWEVER, WE ARE UNABLE TO RELOCATE TENANTS WITHOUT PROPER AUTHORIZATION. PLEASE BE AWARE THAT, UNLIKE HOTELS, OUR RENTAL PROPERTIES ARE EACH INDIVIDUALLY OWNED AND HAVE NO CORRELATION TO EACH OTHER.

NIGHTLY MINIMUMS

Properties require a three-night minimum stay.  Longer minimum stays may be required during holiday periods and certain seasons.

OTHER CHARGES AND FEES

    1. Still Water is a smoke-free property. Smoking inside the rental home is PROHIBITED.  If this regulation is violated and smoking is detected in the Property, a $500 penalty plus applicable taxes for cleaning services due to unauthorized smoking will be charged to the credit card on file.  In addition, you may be required to pay for damages to property (e.g., replacement of furniture). By signing this Agreement, you authorize us to charge this fee to the Tenant’s credit card on file.

    2. All reservations are subject to applicable state sales and county occupancy taxes, which are in effect during the tenancy.  Rates are subject to change as authorized by the appropriate governing body. AirBnB will credit or debit the rental amount to reflect tax rates which are in effect during the tenancy.

    3. Fees for additional services offered by us will be charged to the Tenant’s credit card on file.  

LIABILITY WAIVER 

In order to get access to Still Water, Tenant, on behalf of itself and on behalf of each of its family members, agents, invitees, guests and customers (collectively, the “Releasing Parties”), hereby agrees that it understand the risks, hazards and dangers that are or which may be associated with renting the property and any other use of any of the property including, without limitation, the risk of injury, water-related injury, nature-related injuries or deaths (including bear attacks), INJURIES TO SELF OR VEHICLES WHEN USING THE FACILITIES OR DRiVEWAY and theft; and that it and each of the Releasing Parties assumes full responsibility for and accepts these risks, and all other risks, issues, damages and problems which may arise from renting the property, even if arising from the negligence, gross negligence or negligent rescue by those associated in any (collectively, the “Released Claims”), including, without limitation, the property owner and its owners, officers, directors, employees, agents, servants, volunteers, representatives, successors, heirs, family members, affiliates, assigns, and executors (collectively, the “Released Parties”).  Tenant on behalf of the Releasing Parties, hereby releases, waives, discharges and covenants not to sue the Released Parties from any and all liability to the Releasing Parties, from any Released Claim, 

DAMAGES

    1. Immediately upon arrival, Tenants agree to notify info@staystillwater.com of any noticeable damages or conditions requiring repair or maintenance.  Tenants agree to be responsible for any damages to the premises during their rental stay.  This includes damages to the furnishings and household items that result from the action or inaction of Tenants or their invitees, excluding normal wear and tear.  Tenants further agree to reimburse us for collection costs, if necessary, and reasonable attorney fees.

    2. After Tenant’s departure, and within 45 days following the conclusion of the tenancy, the Property is inspected and inventoried for damages and missing items, at which time assessed damages will be billed to Tenant.

    3. Tenant is responsible for any intentional damage due to willful negligence of the leased Property, as well as any items missing from the leased Property after Tenant’s departure.  Tenant will be notified in writing, and Tenant agrees that charges related to intentional damage caused by willful negligence, or cost of replacement for missing items, can be processed on Tenant’s credit card on file provided that we do not receive payment from Tenant within 10 days of notification.

CANCELLATIONS, TRANSFERS, AND FORFEITS

All cancellations must be made prior to 5 days of arrival.

In the event, Tenant cancels the reservation within 5 days of arrival, Tenant shall receive a partial refund only.

In the event of any cancellation, Tenant should notify info@staystillwater.com as soon as possible.  

We are not responsible for the weather or other acts of God, and there will be no refunds for these occurrences.  

OCCUPANCY

The following are all violations under this Section, and are considered material breaches that will result in cancellation of the reservation, rent forfeiture, and (if occupied) immediate eviction of Tenants.

  1. Violations of Maximum Occupancy.  No more than eight (8) persons can stay at the Property without our prior written consent.  Violations can cause property damage (for example, well and septic over-use) as well as violate local laws and regulations.  Tenant is required to obey Maximum Occupancy limits at all times.  Violations of Maximum Occupancy will result in an additional charge of $500 plus applicable taxes representing liquidated damages.

  2. All guests must be registered guests and their names/ages must be listed on the Guest Registration form.

  3. Youth, high school or college groups, weddings, receptions, bachelor parties, bachelorette parties, etc. or meetings are not allowed.

  4. Any group whose behavior creates a disruption or interferes with a neighbor’s peaceful enjoyment of their property.

  5. Any use of the Property for illegal purposes, including groups that may be interested in allowing underage drinking.

  6. The presence of firearms, pyrotechnics, unsupervised outdoor fires, any and all off-road vehicles, audible disturbances.

  7. Littering on the rental premises.

  8. Use of the Property by Tenant for a business purpose or in a manner designed to produce a monetary or financial profit, such as an event venue.

  9. Use or occupancy of the Property in a manner that is inconsistent with the material representations made by Tenant in the application process.

  10. Tenant acknowledges that the violations above can result in economic injury to Property Owner and will result in legal action to recover damages to Property and Property marketability.

DUTIES/REPAIRS

The Property will be in a fit and habitable condition.  

  1. We are not responsible, nor will refunds be issued, for mechanical failures of non-essential or luxury items (e.g., the hot tub, the EV charger, the fire pit, the coffee maker, etc.).  In the case where the Property sustains a failure of a system or amenity (at the time of or during the tenancy), including, but not limited to, water, sewer, septic, heating, electrical, mechanical, ventilating, structural systems, fireplaces, air conditioning, pool, hot tub, jetted tub, entertainment equipment, satellite/cable service, Internet or Internet access, or other facilities or major appliances, we shall promptly repair such system or amenity in a commercially reasonable manner and time upon receipt of written notification from Tenant that repairs are needed.  Tenant agrees to permit reasonable access to the Property to inspect and make such repair in a commercially reasonable manner and time.  Neither Property Owner nor we shall be liable to Tenant in damages, and no refunds will be given for such temporary failure or minor disruption 

  2. The Property includes a hot tub.  Tenants should be aware of the serious risks that can be associated with hot tub use.  Some of these risks can include discoloration of swimwear due to chemicals used to sanitize tubs and minor skin rashes if sensitive to the chemicals.  Absolutely no dogs or children under the age of 16 are allowed in the hot tubs.  We will not be held responsible for hot tub and pool injuries or discomforts.  

  3. Outdoor fires are only permitted in fire pits that are advertised as an amenity of the property.  Guests are not permitted to make their own fire pits.

ACCIDENTS

Tenant agrees to hold Property Owner and us harmless for any accident or injury whatsoever that may occur on the Property during occupancy.  Tenant must immediately report any accidents or injuries to info@staystillwater.com. 

PETS

Absolutely no pets are permitted at any time on the rental premises or inside the Property, other than bona fide service animals.  Violations under this Section will result in a charge of $1,000 plus applicable taxes, immediate removal of pet, cancellation of the reservation, rent forfeiture, and/or immediate eviction.

PERSONAL ITEMS

WE ARE NOT responsible for Tenants’ personal belongings that are lost, stolen, or left behind.  

CHECK-IN AND CHECKOUT PROCEDURES

    1. CHECK-IN IS AFTER 4:00 P.M. Entering a property earlier than the stated 4:00 p.m. check-in time may result in fees and taxes being assessed and charged to the credit card on file.

    2. CHECKOUT IS BY 10:00 A.M.  If the Property is not vacated by then, we are authorized to enter the Property and remove Tenants’ belongings from the Property at Tenant’s expense. Additionally, a late checkout fee of $100 plus applicable taxes will be assessed and charged to the credit card on file for each hour past 10:00 a.m. that your checkout is late.

    3. EARLY CHECK-IN AND LATE CHECKOUT: Requests for early check-in or late checkout will be considered on a case-by-case basis. Tenant must contact info@staystillwater.com office no more than 96 hours in advance with requests for an early arrival or late departure. Consideration is given based upon the Property’s “status” immediately prior to, or following, Tenant’s reservation. The fee is non-negotiable and will be charged to the credit card on file.

ADDITIONAL PROVISIONS/DISCLOSURES

Our website will contain the most up-to-date information regarding your stay and no warranty as such is expressed or implied.

  1. The provisions of this Agreement are severable, and the unenforceability or invalidity of any provision of this Agreement shall not affect the remainder of the Agreement.  The parties acknowledge that it is their intention that if any provision of this Agreement is determined by a court to be unenforceable or invalid as drafted, that provisions should be construed in a manner designed to effectuate the purpose of that provision to the greatest extent possible under applicable law.  The parties hereby consent to the scope of such provision being judicially modified accordingly in any proceeding brought to enforce that provision.

  2. By you signature below, you agree to the terms herein and each of the House Rules set out at https://www.staystillwater.com/guest-book (password: lakelife).  This Agreement and the House Rules constitutes the entire agreement between the parties with respect to the subject matter hereof, and cancels and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions of the parties, whether oral or written, relating to the subject matter hereof.  This Agreement may not be amended except in a writing signed by all parties.

  3. The parties hereby consent and agree that if a dispute arises about the terms of this Agreement and a lawsuit or any other legal proceeding is initiated, the State of Tennessee has jurisdiction, and venue is proper in the County of Knox.

Tenant acknowledges having read this Agreement before submitting the Guest Registration Form, understands the meaning and legal effect of the terms of this Agreement, and believes that this Agreement is fair and reasonable.  Tenant acknowledges receipt of a copy of this Agreement.

Last Updated: 12/16/24